1. About NewlyHere
NewlyHere helps people discover others and find services in their area. You can create a profile, look for friendship, relationships or coliving, publish a service listing and share contact details. These Terms govern your use of the platform. The Privacy Policy explains how personal data is handled.
References to “we”, “us” and “our” mean the operator of NewlyHere. For questions about these Terms or the platform, contact support.newlyhere@proton.me.
By using the platform, you agree to these Terms. If you do not agree, do not use it.
2. Eligibility and your account
You must be at least 18 to use NewlyHere. Provide accurate account information, keep your login credentials secure and tell us promptly if you suspect unauthorised access. Do not impersonate anyone, use another person's account or give misleading information about your age, identity or services.
You are responsible for activity you authorise through your account. We may restrict access where there is a reasonable concern about account security or eligibility. Do not create another account to evade a restriction.
3. Profiles and contact details
You choose what to put in your profile and whether to make it public. Public profiles and service listings can be viewed by people without an account and may appear in search engines. Publish only information you are comfortable sharing, and only content you have permission to use.
Contact details you add for sharing can be revealed to signed-in users through the platform. This does not require your approval of each request. Once someone has seen or copied your information, hiding or deleting it here cannot remove their copies or search engines' cached versions.
Respect other people's privacy. Use contact details for the purpose for which they were shared, and stop contacting someone who asks you to stop. Do not collect contacts for unsolicited marketing or mass outreach.
4. Meeting people and using services
You decide whom to contact and whether to meet or engage a service provider. We do not conduct background checks or guarantee a person's identity, qualifications, intentions or reliability. A verification indicator, if displayed, confirms only the particular check described alongside it.
Take reasonable precautions when meeting someone or sharing personal information. If there is an immediate danger, contact local emergency services. A report to NewlyHere is not an emergency request.
Service providers act independently. They are responsible for the accuracy of their listings, their qualifications and any licences, taxes or legal obligations that apply. Prices, payments, cancellations and other arrangements are agreed directly between the people involved. NewlyHere is not a party to those agreements and does not guarantee the quality, safety or outcome of a service.
5. Your content
You retain ownership of the text, photos and other content you submit. You confirm that you have the rights and permissions needed to publish it and that it does not infringe someone else's rights.
You give us a non-exclusive, worldwide, royalty-free licence to store, reproduce, display and technically adapt that content as needed to operate the platform. This includes showing your public profile or listing, resizing images, backing up data and reviewing reports. It does not transfer ownership to us or allow unrelated use of your content.
The licence ends when the content is deleted from our systems, except to the extent needed for lawful retention, backups awaiting deletion or uses already made while it was published. The Privacy Policy explains how personal data is handled after deletion.
6. Acceptable use
Do not use the platform to:
- Break the law, commit fraud, mislead others or promote unlawful services.
- Threaten, harass, stalk, exploit or unlawfully discriminate against anyone, or publish sexual content involving minors or other illegal sexual content.
- Publish someone else's private information, images or intellectual property without the necessary permission or legal basis.
- Send spam, impersonate another person or manipulate profiles, listings or engagement.
- Scrape personal data, harvest contact details or use automated access that bypasses restrictions, harms the service or infringes others' rights.
- Introduce malicious code, access accounts or systems without permission, or interfere with the platform's security or operation.
You may not copy our branding, software or other protected materials except as permitted by law or with our permission. Ordinary personal use of the platform does not transfer rights in those materials to you.
7. Reports and moderation
Report a profile or listing using the report option, or contact support.newlyhere@proton.me. Include a link or enough information to identify the content, the reason for the report and any relevant details. Do not include unnecessary sensitive information. If you claim an infringement of your rights, explain the right concerned and how the content affects it.
We may review reported content and remove, limit or restrict content or accounts that violate these Terms or applicable law. We consider the nature and seriousness of the issue and may act immediately where safety, security or legal obligations require it. Reporting content does not guarantee its removal.
If you believe a moderation decision was mistaken, contact support.newlyhere@proton.me with the relevant profile or listing and an explanation. We will provide information about decisions and available remedies where required by applicable law. You remain free to seek other remedies available to you.
8. Ending your use
You can stop using NewlyHere at any time and request account deletion through your account settings or by contacting support.newlyhere@proton.me. Hiding a profile is different from deleting an account. Deletion is handled as described in the Privacy Policy.
We may suspend or end access for serious or repeated breaches, security risks or legal requirements. Where appropriate, we may first ask you to correct a problem; urgent action may be taken without advance notice. Provisions that are intended to continue, such as those concerning existing disputes and lawfully retained content, remain applicable after an account closes.
9. Availability and external services
We aim to keep the platform working, but it may be interrupted, changed or unavailable. We do not promise uninterrupted access, error-free content or particular results from using it. Where required by law, we will give notice of material changes or closure.
Links and contact details may lead to third-party websites or communication services. Those services have their own terms and privacy practices. We do not control their content or operation.
10. Responsibility and liability
Each user is responsible for their own conduct and agreements. We remain responsible for our obligations under applicable law. We do not guarantee the accuracy of user content, and disputes between users or with independent service providers should first be raised with the people involved. You can also report relevant platform misconduct to us.
To the extent permitted by law, we are not liable for indirect losses, loss of business opportunities or losses arising solely from another user's conduct or an independent third-party service. Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited.
Your mandatory consumer rights remain unaffected. These Terms do not require you to waive rights or remedies that applicable law protects.
11. Changes to these Terms
We may update these Terms as the platform or legal requirements change. The current version and its last-updated date appear on this page. We will give notice of material changes, and request agreement where required by law, before applying them. Changes do not retrospectively remove rights you already have.
12. Questions and disputes
Contact support.newlyhere@proton.me about these Terms, your account or a dispute with the platform. Include enough information for us to understand and address the issue.
The applicable law and courts are determined by the legal rules that apply to the situation, including any mandatory protections in your country of residence. These Terms do not require consumers to bring claims exclusively in a foreign court. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.